Getting Started

I'm having trouble signing up via the website. Help!
There is a general form to get started with us. Click here for the form.  If you want or need immediate help and want to get started right now. Email us...
Thu, 15 Aug, 2019 at 4:49 PM
Where is my device? How long does it take to ship out?
Once one of our Customer Success Representatives ships your device, they will send you tracking information and the address to which they shipped. You can t...
Thu, 15 Aug, 2019 at 5:02 PM
Can we still play music if we're streaming TRUESYNC TV or TRUESYNC HEALTH?
Yes! Neither TRUESYNC TV nor TRUESYNC HEALTH does not require audio to enjoy. Keep playing your music!
Thu, 15 Aug, 2019 at 5:17 PM
What about when games are on?
We understand that some programming like big games or events will be in higher demand than TRUESYNC TV from time to time, and that's fine! We only ask...
Thu, 15 Aug, 2019 at 5:19 PM